Part-A: Communication Skills• Communication Meaning and Process • Channels of Communication • Media of Communication • Listening—Process and Types • Feedback Skills • Note Making and Note Taking • Barriers to Communication • Group Discussion • Meeting Skills • Telephonic Skills • Skills of Effective Writing • Writing Styles • Scientific and Technical Writing • Speaking Skills • Process of Reading • Efficient Reading • Reading Skills Methodologies • Elements of Business Correspondence • Types of Business Letter Writing • Report Writing.Part-B: Grammar• Transformation of Sentences • Corrections of Incorrect Sentences • One Word Substitutions • Short Answer Type Questions • Previous Year Examination Papers • Index.
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